Introducing Businesses in ChatGPT
Claim your business, keep your information current, and understand how people engage with you in ChatGPT. We’re launching Businesses in ChatGPT in beta, providing businesses a new way to connect with the 1.2 billion users who rely on ChatGPT weekly.
Through the Business Hub (opens in a new window), businesses can:
- Claim their business and manage key details.
- Add self-service product feeds with pricing and availability.
- Access insights on user engagement.
Eligible ecommerce and online service businesses in the U.S. can also interact with users through Business Agents. This includes:
- Claiming their business through Business Hub.
- Building, testing, and launching a Business Agent to answer questions and explore offerings.
- Sponsoring their Business Agent for targeted ChatGPT Ads.
Business Hub offers aggregated insights into user engagement, such as:
- Number of mentions and website clicks.
- Discovery topics common in conversations related to a business.
These insights protect user privacy; aggregated data is only shared when there are enough conversations or interactions to meet specific thresholds.
As people increasingly turn to AI for product discovery and decision-making, ChatGPT is becoming the platform of choice. Businesses in ChatGPT empower companies to connect with this vast audience in a personalized and meaningful way.