Trending
The Strong Spine Chiropractic has moved from its former Harrison Street location to a new office at 7 Rugby Place. The move allows the husband and wife owned business, owned by Kevin Strong and Rosalie Betts, to expand both customer and building wise as their business continues to grow.
Strong Spine Chiropractic accepts multiple different insurances, including workers comp, personal injury, and most major insurances such as Highmark Blue Cross Blue Shield.
“We do a lot of different modalities besides just adjusting,” said Betts. “A lot of people think chiropractic is just ‘crack them and send them out the door’. We spend a lot more time with patients here. It's kind of what we're known for at this point.”
Strong noted that their practice focuses on spending significant time with patients and offers services such as spinal decompressions and various adjustments. Betts also specializes in working with expectant moms.
Strong started the business about three years ago, and Betts joined the practice at the beginning of the year, officially making it Strong Spine Chiropractic LLC. This led to their decision to move from Harrison Street to the new location earlier this year.
“We were growing very quickly so we purchased this place and we renovated it and moved up here on June 1,” said Strong. “We're still currently under construction. Patient areas, treatment, everything like that is covered and good but there are certain administrative rooms that are still under construction.”
The new space offers six treatment rooms, though Strong noted that only four are really utilized because that is all they need. Some parts of the building are rented per diem to organizations such as the VA and other medical specialties.
As they settled into the new building, Betts said things have been going well, with the practice continuing to grow.
“We love this general area a little better than the other, it's just a lot quieter up here, noise on the street wise,” said Betts. “We're very happy here. We've changed things to how we wanted them to be and I think it's a lot more reflective of who we are.”
Strong added that they were happy with the contractors and local small businesses that helped them along the way. While it has not been without challenges, Strong said, it has been worth it.
Strong noted that their approach, which includes thorough exams and addressing the right complaints, tends to capture more people. “I'll also add, based on what patients have told me as feedback, they like to feel heard and that we actually listen to them,” concluded Betts.