'Heart dropping': Bride says Metro Detroit mobile bartender won't refund after selling business
ClickOnDetroit | WDIV Local 4
The bride-to-be had high hopes for her special day, but says her dream was dashed when the mobile bartender she hired for her wedding stopped responding and refused to refund her money after selling the business.
She shared her story with ClickOnDetroit, expressing her disappointment and frustration. "It's heart dropping," she said.
The couple had hired [Mobile Bartending Company Name] for their outdoor ceremony and reception. After the event, the bride reached out to the company to request a refund due to the unexpected change in services, but was met with silence. When she finally got a response, the owner informed her that the business had changed hands and they were no longer responsible for her booking.
This left the couple without a bartender and with a significant financial loss. The bride emphasized the importance of clear communication and contracts in such situations, stating, "It's important to have everything in writing."
If you're considering hiring a mobile bartender or any vendor for your special event, the bride's story serves as a reminder to:
- Double-check contracts and refund policies.
- Obtain references and verify insurance.
- Have a backup plan in case of unforeseen circumstances.