Privacy Policy

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Introduction

At https://business.pillarbusinesscoaching.com, we recognize that safeguarding your privacy and ensuring the protection of your data are paramount. As a responsible business entity, we have designed our operations to ensure the confidentiality, integrity, and availability of your personal data in compliance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more. Our commitment to data protection is reflected in this Privacy Policy, which outlines our practices concerning the collection, storage, access, and processing of personal data.

Scope

This policy applies to all https://business.pillarbusinesscoaching.com websites, applications, services, and products. This includes, but is not limited to, our online platforms, mobile apps, customer service channels, and any other digital medium through which we interact with you. It’s essential to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.

Processing Activities

This policy governs interactions when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, receive communications from us, including newsletters, emails, calls, or texts/SMS. Our processing activities include the collection, storage, access, and processing of personal data for various purposes, including but not limited to:

  • Providing products and services
  • Managing customer relationships
  • Improving user experience
  • Analyzing market trends
  • Conducting business operations

Personal Data Collection

We collect various types of Personal Data, including:

  • Account Information: Your username, password, and other login credentials.
  • Payment Information: Your payment card details, bank account information, or other financial data.
  • Financial Information: Your income, expenses, credit score, or other financial metrics.
  • Purchase Information: Your purchase history, preferences, or shopping habits.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device by the manufacturer or operating system.
  • Location Data: Geolocation information collected from your device or interactions with our services.
  • Feedback: Any feedback, ratings, or reviews you provide about our products and services.
  • Social Media Information: Your social media profiles, connections, or online activities.
  • Product Information: Your product preferences, purchases, or usage patterns.

We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.

Cookies

We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:

  • Strictly Necessary: Cookies necessary for our website or services to function properly.
  • Preference: Cookies that remember your preferences or settings.
  • Analytics: Cookies that track your online behavior or interactions with our services.

Users can control non-essential cookies through our Cookie Manager, which allows you to opt-out of certain tracking activities.

Retention and Deletion

We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data. We have implemented procedures to ensure that your personal data is not retained longer than necessary and that it is properly erased when no longer needed.

Security Measures

We employ organizational safeguards and security measures to protect your Personal Data, including:

  • Encrypted communication: All data transmitted between our systems and devices is encrypted.
  • Secure third-party processing: We engage secure third-party processors for certain services or activities.
  • Access controls: Authorized personnel have access to your personal data only on a need-to-know basis.

Children’s Privacy

We do not knowingly collect Personal Data from children under 18 years of age. Our services are designed for adults and older minors, and we take the privacy and security of children seriously.

Your Rights

Depending on your geographical location, you have rights related to access, rectification, erasure, restriction, portability, objection, non-discrimination, filing appeals/complaints, and withdrawing consent. To exercise these rights, please contact our privacy team through email at [email protected] or written correspondence to the provided address.

Changes to Policy

We reserve the right to modify this Policy, and any changes will be posted on our website. We encourage you to regularly review this Policy for updates and amendments.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address. We are committed to responding to your concerns in a timely and transparent manner.